Some of the early reports on software compatibility issues are as follows:
Problem 1:
When logged on as a guest user, data is not saved.
Solution 1:
Ensure your users log in with a unique profile.
Problem 2:
There is no large icon for the product or CD-ROM.
Solution 2:
Disable large icons. This icon format is very new and has not been applied to old products. It is unlikely to be introduced, except where a product is being patched and/or re-released on CD-ROM.
To resize the icons:
- Right-click on the desktop
- Click View
- In the menu, click one of the following options:
- Medium Icons
- Classic Icons
Or
- Left-click on the desktop to ensure that it is focused.
- Hover your cursor over the desktop and then hold the CTRL key(or control.)
- Roll the mouse wheel up or down to increase or decrease the size of the icons.
- Once the icons are at the required size, release the CTRL key
Problem 3:
The program will not launch, or quits with an error.
Solution 3:
Try running the program in 'Compatibility mode' for XP Pro.