Problem:
When trying to run the product an error message appears immediately:

Affects:
Some users of Windows XP. Get Into French, Get Into Spanish.

Cause:
Unknown, possibly due to corrupt (or incomplete) installation of Macromedia Shockwave, possibly due to antivirus software being active during installation, possibly a result of registry corruption.

Solution:
Open the product in Compatibility mode:

1. Right-click on the desktop shortcut e.g. 'Get into French'
2. Choose 'Properties'.
3. Click on the 'Compatibility' tab.
4. Click the checkbox for 'Compatibility mode'.
5. Choose 'Windows 98/Windows Me' in the drop-down list
   
   
   
   
6. Click 'Apply'.
7. Click 'OK'