The way the proxy exception settings are set in RM CC3 has changed sometime around April 2005. This article explains the new way of changing the settings.

Open the RM Management Console

Click on Configuration Setttings

Click on Internet & Email Settings

Choose Proxy server from the Category drop down box in the right hand pane

Expand the ‘Bypass the proxy server for certain address’ menu

Press add

Enter in the KnowledgeBox IP

Press OK

Then Press OK in the Management Console main screen to save the changes