Problem:
When accessing some of the PDF resources, an error message appears, stating that you do not have the required software installed to view the file:

Cause:
The workstation has Adobe Acrobat installed to enable editing of Adobe Reader files (.pdf). Some of the installed PDF files have been created with later versions of Adobe Acrobat; these cannot be opened/edited using earlier versions of Adobe Acrobat and this is causing an error condition to be reported through the product.

Solution:
Set the default application to open PDF files to be Adobe Reader. You will still be able to edit and open PDF files using the File - Open menu in Adobe Acrobat.

1. Open 'My computer'.
2. Click 'Tools'
3. Click 'Folder Options'
4. Click the 'File Types' tab.
5. Locate the entry for PDF (hint. click on the first entry and press P to jump to the approximate location).
6. If the file shows that it opens with an application other than Adobe Reader, or Adobe Acrobat Reader, then click 'Change' and select (or 'Browse' to) Adobe Reader.
   
   
   
   
7. If you still experience problems, click 'Advanced' at this point (Click Restore if Advanced is not visible).
8. Select 'Open' and click 'Edit' (or create a NEW action called Open) - ensure that the correct AcroRD32 application is specified in the Application path.