This article applies to:

KnowledgeBox version: all
Workstation OS: Microsoft Windows (98 or higher)
Browser versions: all

This is a known problem with using Microsoft Internet Explorer 5.0.

This resolution to this simple. You need to install Microsoft Internet Explorer 5.5 or above.

Check www.microsoft.com/ie for the free download of Microsoft's latest browser.

This article applies to:

KnowledgeBox version: all
Workstation OS: Microsoft Windows (98 or higher)
Browser versions: all