Knowledge Base .: What do I do when I see the error "No Site ID Please contact Administrator"?

Technical Support KnowledgeBase
Supporting KnowledgeBox, Longman, Pearson Education and Edexcel CD-ROMs

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Knowledge Base

Workstation configuration issues

Knowledge Base

KnowledgeBox

Troubleshooting

What do I do when I see the error "No Site ID Please contact Administrator"?

This problem can have a number of causes, try the following solutions to try rectify the problem. If none of them help, you will need to call the KnowledgeBox helpdesk on 0800 376 8 376.

Reboot your KnowledgeBox server. See the related articles below for how to do this on your KnowledgeBox hardware type.
If this is a brand new KnowledgeBox it may be that the box is un-initialised for use by your school. You will need to ring the helpdesk to arrange for initialisation.

Article	016
Created	4-May-2004
Modified	9-Mar-2005
Author	fredsass
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