Problem

Every time a text article is opened from KnowledgeBox a box appears asking to download updates to Acrobat Reader.

Reason

Adobe Acrobat is set to check for updates

Solution

Launch Acrobat Reader

Click 'Edit' then 'Preferences' from the menu bar

For Acrobat 5

Choose 'Update' from the left hand side and set the update frequency to 'Manually'

Click 'OK'

For Acrobat 6 or 7

Choose 'Updates' from the left hand side and select the 'Do not automatically check for updates' option

Then choose 'Startup' from the left and untick 'Show messages and automatically update' (at the bottom of the window)

Click 'OK'

 

Note: This will only be set per user in Acrobat 6 & 7 (you will need to set it for each user). If you are an administrator/technician you can set this for all users by downloading the appropriate VBScript below and calling it from a logon script using a command similar to:

wscript.exe \\NTServer\Netlogon\Acrobat6.vbs

Download Acrobat Reader 6 Update Disabler

Download Acrobat Reader 7 Update Disabler